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Refund Policy

Last updated: July 2024

30-Day Return Window

Cellspahtx offers a 30-day return policy on all products. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

Return Conditions

  • Items must be in their original condition with all accessories and packaging
  • Products must show no signs of excessive wear or damage
  • Original order number must be provided
  • Return shipping is the responsibility of the customer unless the item is defective

How to Initiate a Return

Contact us before sending your item back:

  • Email: info@cellspahtx.com with your order number and reason for return
  • Phone: +1(832) 606-8577

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 3-5 business days. The refund will be issued to your original payment method.

Damaged or Defective Products

If you receive a damaged or defective product, contact us within 48 hours. We will arrange a free replacement or full refund, including return shipping.

Contact

  • Email: info@cellspahtx.com
  • Phone: +1(832) 606-8577